Privacy
At Virtuotek, we take your privacy seriously and comply with the EU General Data Protection Regulation (GDPR) and related data protection laws. This Privacy Policy explains how we collect, use, and disclose information about you when you use our mobile application (the "App"). By using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
We may collect information about you when you use the App, including:
Information you provide directly to us, such as your name, email address, and other contact information.
Information about your device, such as your device type, operating system, and mobile network information.
Information about your use of the App, such as the features you use and the actions you take within the App.
Information we collect through cookies and similar technologies, such as device identifiers and web beacons.
Legal Basis for Processing
We process your personal data on the following legal bases:
Performance of a contract: We process personal data that is necessary for the performance of our contract with you to provide and improve the App and our services.
Legitimate interests: We process personal data for our legitimate interests, such as communicating with you about the App, analyzing how the App is used, and developing new features and functionality.
Consent: We may process personal data based on your consent, such as for marketing purposes.
Use of Information
We may use the information we collect for various purposes, including:
To provide and improve the App and our services.
To communicate with you about the App and your use of the App.
To personalize your experience on the App.
To analyze how the App is used and to develop new features and functionality.
To comply with legal obligations and to protect our rights and interests.
Disclosure of Information
We may disclose information about you in certain situations, including:
To our service providers who help us provide and support the App.
To comply with legal obligations, such as responding to a subpoena or court order.
To protect the safety and security of our users and to prevent fraud or abuse.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to access: You have the right to access the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.
Right to erasure: You have the right to request that we delete your personal data.
Right to restrict processing: You have the right to request that we limit the processing of your personal data.
Right to data portability: You have the right to receive a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to the processing of your personal data.
Security
We take reasonable measures to protect the information we collect about you from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the App.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at privacy@virtuotek.com.